Royal Bank of Canada

October 20, 2009
Your Life, Unlimited
31 Hobart Place
Winnipeg, Manitoba
R2N 3V1

ATTENTION: STEPHANIE STAPLES

Dear Stephanie:

I am pleased to write to you with my sincere thanks and appreciation for your involvement with our recent team outing. Your speaking skills, coupled with the relevant message you gave out to my team of coaches, was very well received and highly enlightening.

I would recommend our colleagues enlist your services and would be pleased to consider you for future events.

Thanks again
Lesley Stadnyk
Manager, Client Effectiveness Coaches
RBC Western Canada Contact Centre